Several Airlines are splurging the sky nowadays. What makes them apart from one another is their quality of service. Every airline tries its best to be different and best in the services it provides. Though all the Airlines almost provide the same services and amenities, there are times when a passenger requires extra attention and comfort.
At those times you truly get to experience the courtesy and services of the airline and its staff. Many times these airlines fail to allow people requiring extra care to use their services. But Philippine Airlines promises to be unique and the best among all, when it comes to the best services in the industry.
Philippine Airlines claims of giving personalized care to people with special needs, such as people with disabilities, pregnant women, elderly people, infants and people with serious medical conditions. Their cabin crew has been fully trained to help people requiring extra care.
Philippine Airlines takes great pride in acknowledging, that they care for their every customer and are extra-sensitive towards their customers with extra requirements.
Philippine Airlines stresses that it totally believes in the policy of helping every customer and not discriminating any customer based on disability, impairment or race.
Philippine Airlines mentioned that they have a long experience in helping and taking care of customers with special needs and are pioneers in that. Starting 1940s, when other airlines could only provide basic amenities aboard, Philippine airlines was the only airline providing comfortable bassinets for carrying infants aboard, its DC-3 and DC-4 aircraft.
Now Philippine Airlines provides a wide range of special equipment and extra services to customers with special needs like oxygen, wheelchairs, stretchers, lifting services and other specialized medical equipment. They use all modern equipment and are well trained.
On selective long range routes, Philippine Airlines is the only carrier providing automated external defibrillators on board. Its cabin crew has been given special training on how to use this equipment, when a passenger faces emergency like heart stroke inboard.
Special seating arrangements are made for special passengers and their escorts near the washrooms and exit to minimize their discomfort. You only need to give, a few days prior notice, so that Philippine Airlines can make arrangements for these special services and required equipment
A passenger with serious ailment is required to clear Philippine Airlines medical clinic first, before the tickets are approved.
The elderly people are taken care of very well. As the elderly people comprise of a large percentage of Philippine Airlines passengers especially on trans-pacific flights, the Philippine Airlines cabin crew are professionally trained to handle them with care and love.
Philippine Airlines believes that apart from its modern equipment, Philippine Airline’s USP is its special touch and care for others that makes it unique and best among others. It has various training courses for its cabin crew, so that they can be specialized in taking extra care of people with specialized needs and the cabin crew personnel need to pass that before getting employed.
These extra services and care can definitely make your journey with Philippine Airlines a comfortable and happy experience. So whenever you think of traveling, do give Philippine Airlines a try. You would not regret it.
This post was written for philippineairlines.asia by Karien
About the author: Karien is a blogger by profession. She loves travelling and exploring new places. Recently she came back from a wedding of her close friend. Few days’ back she wrote a fabulous article on most romantic honeymoon destinations in the world.